Terms of Service

Zam Zam Jewellers Terms of Service

Welcome to Zam Zam Jewellers! By accessing or using our website, products, and services, you agree to be bound by the following Terms of Service ("Terms"). Please read these terms carefully before using our website or making any purchase.

1. Acceptance of Terms:

By using our website or services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with any of these terms, please do not use our website.

2. Products and Services:

  • Product Availability: We strive to ensure the availability of all products listed on our website. However, due to inventory fluctuations, some products may be out of stock or unavailable. We reserve the right to cancel or modify orders if products are unavailable.
  • Product Descriptions: We make every effort to accurately represent our products on our website, including images, descriptions, and pricing. However, we do not guarantee that all descriptions, prices, or other content are accurate or complete, and we reserve the right to correct any errors.

3. Orders and Payments:

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order. Acceptance occurs when the order is processed and shipped.
  • Payment Terms: All payments must be made through the available payment methods on our website. By providing your payment details, you represent and warrant that you are authorized to use the selected payment method.
  • Pricing: Prices are subject to change without notice. We will inform you of the correct price before processing your order if a price discrepancy is identified.

4. Shipping and Delivery:

  • Shipping: We offer shipping services to UAE and other regions as specified on our website. Shipping charges may apply, and they will be displayed during checkout.
  • Delivery Time: Delivery times are estimates and may vary depending on the delivery location. We are not responsible for delays caused by shipping carriers or other unforeseen circumstances.

5. Returns and Refunds:

  • Return Policy: Please refer to our Return and Refund Policy [Insert Link] for detailed information on how to return products and claim refunds. Customized items are non-returnable.
  • Refunds: If eligible, refunds will be processed according to our Return and Refund Policy.

6. Customer Accounts:

  • Account Creation: To place an order or access certain services on our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the account registration process.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. Notify us immediately if you believe your account has been compromised.

7. User Conduct:

By using our website, you agree not to:

  • Engage in any illegal activity or violate applicable laws.
  • Impersonate any person or entity or mislead others about your identity.
  • Upload or transmit harmful materials such as viruses, malware, or any other content that could damage our website or services.

8. Intellectual Property:

  • Ownership: All content, logos, trademarks, and other intellectual property on this website are owned by Zam Zam Jewellers or its licensors and are protected by copyright laws.
  • Use of Content: You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.

9. Limitation of Liability:

  • Limitation of Damages: To the fullest extent permitted by law, Zam Zam Jewellers will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
  • Disclaimer of Warranties: Our website and products are provided "as is" without any warranties, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

10. Indemnification:

You agree to indemnify, defend, and hold harmless Zam Zam Jewellers, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising from your use of our website or services.

11. Governing Law:

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms will be resolved in the appropriate courts of the UAE.

12. Changes to Terms of Service:

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated version will be effective as of the date posted.

13. Contact Us:

If you have any questions or concerns about these Terms of Service, please contact us:

Email: zamzamjewellers@gmail.com
Phone: 03700768156
Address: MA Jinnah Road Main Madni Street Zakriya Villas Multan